Build AI Systems That Work.
Without Automating Your Biases.
Without Following the Hype.
Implementation services and strategic guidance for organizations exploring AI. From helping you decide if AI makes sense for your context to building systems that redistribute power instead of concentrating it.
All services include Fourth Lens analysis to help you make informed decisions about whether, where, and how to use AI.
How We Work: Three Levels of Support
Strategy & Audit
"We're not sure if AI is right for us."
We help you decide whether AI serves your mission before you spend money on tools. Sometimes the answer is no, and that's a successful outcome.
Get Strategic Clarity →Implementation
"We've decided AI makes sense."
We configure systems, build workflows, and train your team while auditing for unintended harm.
Build It Right →Advisory Support
"We need ongoing guidance."
Continue optimizing with quarterly equity audits and strategic support as your needs evolve.
Get Support →Implementation Services
These services aren't about pushing AI adoption. They're about giving you the strategic clarity to make informed choices, including deciding not to use AI for specific tasks, or implementing it in ways that genuinely serve your mission without reproducing harm.
Stack Implementation
For organizations that need expert help getting systems running.
What's Included- 90-minute strategy & decision-making session
- Complete tool configuration (only tools that serve your needs)
- 2 team training sessions (2 hours each)
- Fourth Lens equity audit of workflows
- 30 days of implementation support
- Complete documentation you own
Agent-Enhanced Implementation
Stack implementation PLUS custom AI agents for high-value repetitive tasks.
Everything in Stack Impl, Plus:- 1-2 custom AI agents (only where they add real value)
- Agent design through Fourth Lens framework
- Custom prompts trained on your organizational voice
- Agent training for your team (2 additional sessions)
- 60 days of comprehensive support
- Quarterly bias audits during support period
Sector-Specific Integration
For organizations with unique workflows that need custom fitting.
Everything in Stack Impl, Plus:- Custom workflow design for your specific context
- Participatory process integration
- Custom GPT trained on your sector knowledge
- Board strategy deck with honest trade-offs
- 60 days of extended support
- Two Fourth Lens audits during implementation
VIP Implementation Sprint
White-glove service for organizations that need comprehensive support.
Everything in Agent-Enhanced, Plus:- Deep systems analysis & power mapping
- Custom agent development (2-3 agents where justified)
- Executive deliverables with real ROI calculations
- Staff change management planning
- 90 days of comprehensive support
- Monthly Fourth Lens equity audits
- Decision framework: when NOT to automate
Strategic Consulting & Advisory
Get clarity before investing in implementation. We help you understand whether AI is the right solution, where it might create value, and when existing approaches work better.
AI Strategy & Decision Framework
Comprehensive guidance before you spend on implementation.
Includes- 2-hour discovery & needs analysis
- Strategic decision framework (not just "yes to AI")
- Tool evaluation: what you need vs. vendor promises
- Fourth Lens decision-making toolkit
- Environmental & ethical cost analysis
- 30-day email support for questions
Fourth Lens Audit
Already using AI? Check for unintended harm, bias, or mission drift.
Includes- Data analysis & usage patterns review
- Stakeholder interviews across power levels
- Bias & equity assessment
- Power dynamics analysis
- Honest recommendations (including "stop using this")
- Implementation roadmap for corrections
Advisory Retainer
Ongoing partnership for organizations scaling thoughtfully.
Includes- 2× 90-minute strategic calls per month
- Async Slack/email support
- AI landscape monitoring (separating signal from hype)
- Quarterly Fourth Lens equity audits
- Annual strategic planning session
- "Should we use AI for this?" consultations
Custom Agent Development
Specialized automation only where it genuinely adds value.
Process- Scoping call to validate need (we'll tell you if it's not worth it)
- Design & development (2-4 weeks)
- Training & deployment
- 30-day post-launch support
- Documentation for team ownership
Workshops & Training
Build internal capacity with training that emphasizes critical thinking about AI, not just technical skills.
AI Decision-Making for Leadership
Half-day workshop for boards and executives on strategic thinking without jargon. Focus: How to evaluate AI proposals, recognize vendor hype, understand real trade-offs, and make values-aligned decisions.
Fourth Lens Framework Workshop
Deep dive for staff into analyzing AI through power dynamics. Focus: Recognizing automated bias, understanding whose voices get centered, learning when to say no to AI solutions.
Tool-Specific Training
Hands-on sessions for teams implementing specific platforms. Focus: Practical skills for Airtable, Zapier, Relevance AI with emphasis on maintaining human oversight and judgment.
Custom Workshop Design
Tailored content for conferences, coalitions, or unique contexts. We design workshops that challenge assumptions about AI adoption while building genuine technical capacity.
Add-Ons for Specific Contexts
HIPAA Compliance Review $1,500
For health & human services organizations. Security configuration, documentation review, compliance verification.
CoC Systems Integration $2,000
For housing/homelessness organizations. HMIS integration, Coordinated Entry design, HUD reporting automation where it serves clients.
Multi-Site Coordination $1,800
For organizations operating across locations. Cross-site data aggregation, centralized reporting, coordination systems.
Board Presentation Package $1,000
Executive-level presentation with honest trade-offs. Includes: ROI projections (realistic, not aspirational), risk analysis, implementation roadmap, environmental cost disclosure.
Additional Services
Tool Stack Audit
Review subscriptions, find redundancies, recommend alternatives. We'll tell you what you're paying for that you don't need.
Vendor Evaluation
Unbiased analysis before you sign enterprise contracts. We review terms, hidden costs, and whether their solution actually solves your problem.
Speaking & Panels
Keynotes on AI ethics, equity, and strategic decision-making. Topics include: power dynamics in AI adoption, recognizing automation bias, when NOT to use AI.
Our Approach
What you can expect when working with us.
What You Can Expect
- Honest Assessment: We'll tell you if AI isn't the right solution for your problem. Sometimes the best AI strategy is not using it.
- No Vendor Bias: We don't have partnerships with tool companies. Our recommendations are based solely on your needs.
- Fixed Pricing: Most services have upfront costs. No surprise bills.
- Equity Analysis: Fourth Lens framework is built into everything we do, not an add-on.
- Real Trade-Offs: We help you understand what you're choosing AND what you're giving up.
- Transfer of Knowledge: We document everything so you own it and can run independently.
Our Commitments
- Response Time: Within 24 business hours during support periods.
- Satisfaction Guarantee: For implementation and advisory work, you have 30 days to confirm it is delivering value. Digital products, templates, and downloads are non refundable by nature, but are built to be immediately usable.
- Confidentiality: Your strategy, data, and internal decisions remain yours. Full stop.
- Accessibility: We design for real humans, across ability, literacy, language, and context.
- Honest Timelines: If implementation takes 6 weeks, we say 6 weeks.
- Data Sovereignty: You own your data and models, always.
Is This Right For You?
This Is For You If...
- You're skeptical of AI hype but see potential for specific use cases
- You want efficiency without sacrificing human relationships
- You're serious about equity and worried about automated bias
- You need systems that work in real organizations, not demos
- You value strategic thinking over following trends
- You're ready to examine power dynamics in your systems
This Is NOT For You If...
- You have full IT capacity to handle implementation internally
- You want AI to replace human judgment and decision-making
- You're not willing to examine how power flows through your organization
- You need something implemented by next week with no change management plan
- You want the cheapest and fastest option available
- You believe AI adoption is inevitable regardless of context
Frequently Asked Questions
How do I know if I even need AI?
That's exactly what our Strategy & Decision Framework service addresses. We'll help you understand whether AI is the right tool for your specific challenges. Sometimes it's not.
What if you tell us AI isn't the right solution?
That's a successful outcome. You'll leave with clarity about what approaches will actually work for your context, saving you from wasting money on the wrong solution.
Can we start small?
Yes. Most clients start with Strategy & Decision Framework ($4,500) to validate their thinking before investing in implementation.
What if we already tried AI and it didn't work?
Common problem. We'll audit what went wrong, identify the power dynamics issues that were missed, and help you decide whether to rebuild differently or abandon the approach.
Do you work with for-profit companies?
Selectively. Our primary focus is mission-driven organizations, but we work with social enterprises and B Corps whose values align with our approach.
What if our budget is limited?
We offer payment plans for nonprofits under $1M budget. We also reserve pro-bono slots each quarter for organizations doing critical work with genuine budget constraints.
How long does implementation take?
Stack Implementation: 2-3 weeks. Agent-Enhanced: 4-5 weeks. VIP Sprint: 6-8 weeks. Custom projects: 8-12 weeks.
Do we need to buy separate tool subscriptions?
For most services, yes. You pay tool providers directly, which means you own the accounts and aren't locked into us. We'll help you understand real costs upfront.
What's your refund policy?
Due to digital nature of products, no refunds on downloadable guides and templates. For consulting services: 30-day satisfaction guarantee. If you're not seeing value, we'll make it right or refund your investment.
What if staff resist the changes?
We build change management into VIP packages. Our Fourth Lens training helps staff understand AI as a tool that supports their judgment, not replaces it.
Ready to Talk?
Let's build systems that actually serve your mission.
Not Sure Where to Start?
Book a free 30-minute consultation to discuss your needs and get honest recommendations about whether AI makes sense for your context.
Ready to Get Strategic Clarity?
Book a Strategy & Decision Framework session to validate your approach before investing in implementation.
Know What You Need?
Choose your implementation package and let's build systems that actually serve your mission.
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